Vancity Community Investment Bank (VCIB) in Canada: Contacts & Services
Vancity Community Investment Bank (VCIB) official information updated for 2026

HEADQUARTERS LOCATION:
MAIN OFFICE CONTACTS:
BANK DETAILS:
CATEGORY & INFO:
More about Citizens Bank Of Canada:
Overview of Vancity Community Investment Bank (VCIB)
Citizens Bank of Canada, now operating as Vancity Community Investment Bank (VCIB), is a digital-first bank that focuses on social and environmental impact. It provides specialized financing for social enterprises, non-profits, and green energy projects across Canada.
Customer Support & Hotlines
Their support team is based in Western Canada and primarily follows Pacific Time (PT).
- Toll-free Support: 1-888-708-7800
- Official Website: https://www.vcib.ca
Head Office & Directions
The administrative office is located at 401-815 West Hastings St, Vancouver, British Columbia.
How to get there: The Vancouver office is located in the beautiful Coal Harbour / Financial District area. It is a very short walk from the Waterfront Station, which serves the SkyTrain, SeaBus, and West Coast Express. This makes it one of the most transit-accessible offices in the city. Public parking is available but expensive in this downtown zone.
Security Notice
As a digital-focused bank, VCIB emphasizes online safety. Ensure you are always using a secure connection when logging into your accounts and never share your password over the phone.