Vancity Community Investment Bank (VCIB) in Canada: Contacts & Services

Vancity Community Investment Bank (VCIB) official information updated for 2026

Vancity Community Investment Bank (VCIB)

HEADQUARTERS LOCATION:

401-815 West Hastings St Vancouver

MAIN OFFICE CONTACTS:

Hotline:
888-708-7800

BANK DETAILS:

Transit Number:
00040
Institution No:
809
SWIFT:
CTZNCA8V

CATEGORY & INFO:

Category:Domestic Banks
Status:Regulated by OSFI
Official website:
https://www.citizensbank.ca/

More about Citizens Bank Of Canada:

Overview of Vancity Community Investment Bank (VCIB)

Citizens Bank of Canada, now operating as Vancity Community Investment Bank (VCIB), is a digital-first bank that focuses on social and environmental impact. It provides specialized financing for social enterprises, non-profits, and green energy projects across Canada.

Customer Support & Hotlines

Their support team is based in Western Canada and primarily follows Pacific Time (PT).

  • Toll-free Support: 1-888-708-7800
  • Official Website: https://www.vcib.ca

Head Office & Directions

The administrative office is located at 401-815 West Hastings St, Vancouver, British Columbia.

How to get there: The Vancouver office is located in the beautiful Coal Harbour / Financial District area. It is a very short walk from the Waterfront Station, which serves the SkyTrain, SeaBus, and West Coast Express. This makes it one of the most transit-accessible offices in the city. Public parking is available but expensive in this downtown zone.

Security Notice

As a digital-focused bank, VCIB emphasizes online safety. Ensure you are always using a secure connection when logging into your accounts and never share your password over the phone.

FAQ about Citizens Bank

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