Zag Bank was a significant player in the Canadian digital banking sector, known for its innovative approach to mobile-first financial services. As a subsidiary of Desjardins, one of the largest financial institutions in Canada, Zag Bank helped set the standard for high-interest savings and no-fee chequing accounts. For professionals looking to enter the fintech or digital banking space, the legacy of Zag Bank remains a point of interest for career development.
It is important to note that Zag Bank officially ceased operations in 2019 as Desjardins shifted its digital strategy. Consequently, there are no active vacancies under the specific "Zag Bank" brand. However, individuals seeking similar roles in digital transformation, software development, or virtual customer service are encouraged to explore the parent organization, Desjardins, which continues to lead in Canadian digital finance innovation.
Successor Entities and Career Platforms
| Category | Details |
|---|---|
| Parent Company | Desjardins Group (Mouvement des caisses Desjardins). |
| Primary Career Portal | Desjardins Jobs / Carrières (available via desjardins.com). |
| Job Categories | IT, Cybersecurity, Digital Marketing, and Virtual Banking Operations. |
| Work Model | Remote and hybrid options are common for digital banking roles. |
Step-by-Step Guide to Applying for Digital Banking Roles
Since Zag Bank is now part of the broader Desjardins ecosystem, follow this exact sequence to access current vacancies and submit your application:
- Navigate to the official Desjardins homepage and click the Careers link in the footer.
- Select the Find a Job button to enter the Workday-powered career portal.
- Create a Candidate Profile by clicking Sign In and then Create Account.
- Enter your Email Address and a secure Password to establish your login credentials.
- Use the search bar to filter for keywords like "Digital Banking", "Fintech", or "Software Developer".
- Upload your Resume and Cover Letter in PDF format for optimal system compatibility.
- Review your application details and click Submit.
Troubleshooting Common Application Issues
- Multi-Factor Authentication (MFA) Delays: When creating your profile, you may need to verify your email. If the 6-digit code does not arrive within 2 minutes, check your Junk or Spam folder. Avoid clicking Resend multiple times, as the most recent code will invalidate previous attempts.
- Browser and Compatibility Errors: The Desjardins career portal functions best on Chrome or Safari. If the page fails to load or the "Apply" button is unresponsive, clear your browser cache and cookies or attempt the process in an Incognito window.
- Session Timeouts and Locked ID: For security, the application portal may time out after 20 minutes of inactivity. Ensure you save your progress frequently. If you are locked out of your account due to multiple failed password attempts, use the Forgot Password? link to reset access via your registered email.
Pro-Tip: To make the job search process faster and safer, set up Job Alerts within your candidate profile. By selecting specific criteria—such as "Remote" and "Information Technology"—you will receive an automated email the moment a new vacancy is posted, giving you a competitive edge over other applicants by allowing you to apply instantly.
Frequently Asked Questions
Is Zag Bank still hiring for customer service roles?
No. Zag Bank is no longer an active brand. All previous Zag Bank operations have been consolidated under Desjardins. You should search the Desjardins career portal for current virtual customer service or digital advisor vacancies.
Can I use my old Zag Bank login for the Desjardins career site?
No. The career portal is separate from banking services. You must create a new Candidate Profile on the Desjardins job site to apply for any current vacancies in the digital banking sector.
Where are the physical offices for digital banking jobs located?
Most digital banking roles at Desjardins are based out of major hubs in Montreal, Levis, or Toronto. However, many IT and digital product roles now offer 100% remote work options for residents across Canada.
