Tangerine Bank, a leader in digital-first banking in Canada, makes managing your No-Fee Daily Chequing Account simple and cost-effective. While many Canadians have moved toward digital payments, physical cheques remain a necessity for certain transactions, such as paying rent to specific landlords or managing school-related fees. Tangerine offers a highly competitive cheque-ordering process, providing new account holders with their initial supply at no cost.
Ordering your cheques is done entirely through Tangerine’s secure digital platforms. Whether you prefer the desktop experience or the convenience of the mobile app, you can initiate an order in just a few clicks. Understanding the fee structure and delivery timelines is essential to ensure you have your cheques ready when you need them, avoiding the stress of last-minute financial hurdles.
Chequebook Costs and Details
| Category | Details |
|---|---|
| First Chequebook | FREE for your first book of 50 cheques (new accounts). |
| Subsequent Books | $50.00 per additional book of 50 cheques. |
| Delivery Time | Typically 2 to 3 weeks for standard mail delivery within Canada. |
| Tracking | Available through the "Order History" section in your online profile. |
Step-by-Step Ordering Guide
Follow this exact sequence to securely order or reorder cheques through the Tangerine web portal or mobile app:
- Log in to your Tangerine account on the official website or mobile app.
- Select your No-Fee Daily Chequing Account from the main dashboard.
- On Web: Look for the Order my cheques link located near your account balance or under "Account Actions."
- On Mobile: Tap the three dots in the top-right corner and select Order Cheques from the menu.
- Verify your delivery address and the information (name and address) to be printed on the cheques.
- Confirm the quantity and any applicable fees, then click Submit.
Troubleshooting Common Ordering Issues
- Multi-Factor Authentication (MFA) Delays: If you do not receive your verification code when logging in to place your order, ensure your mobile network is stable. Check your email spam folder if you've opted for email codes. Avoid clicking "Resend" repeatedly, as this can invalidate earlier codes.
- Browser and App Errors: If the "Order Cheques" button does not appear or leads to a blank screen, you may be using an outdated version of the app. Ensure it is updated. On a desktop, clearing your browser cache or using an Incognito window often resolves loading glitches.
- Delivery Delays: If your chequebook hasn't arrived after 3 weeks, verify the mailing address in your Profile & Settings. If the address is correct and the cheques are missing, contact Tangerine support immediately at 1-888-826-4374 to cancel the missing book and reorder.
Pro-Tip: To make the process even more efficient, always ensure your current mailing address is up to date before clicking the order button. If you move shortly after ordering, cheques cannot be redirected. If you only need a single cheque for a one-time verification (like setting up direct deposit), use the Print Void Cheque feature in the app—it’s instant and free.
Frequently Asked Questions
Are the first 50 cheques really free with Tangerine?
Yes. Tangerine offers the first book of 50 cheques for free to all new No-Fee Daily Chequing Account holders. This is a significant benefit compared to traditional "Big Five" banks that often charge for the first book unless you have a premium account.
Can I order cheques for my Tangerine Savings Account?
No. Standard cheques are only available for the No-Fee Daily Chequing Account. Savings accounts at Tangerine are meant for accumulating interest and do not support traditional cheque-writing capabilities.
Does Tangerine offer certified cheques?
Tangerine does not offer "certified cheques" in the traditional sense. Instead, they provide Bank Drafts. You can order a draft online for a $10 fee, and it will be couriered to your home or a Scotiabank branch for pickup.
Would you like me to create a comparison of cheque-ordering costs between Tangerine and other digital banks like Simplii Financial or EQ Bank?
