While digital payments are more popular than ever, having physical cheques on hand is still essential for many Canadians paying rent, managing business expenses, or handling large personal transactions. If you are running low on your current supply, ordering a new chequebook through the Canadian Imperial Bank of Commerce (CIBC) is a straightforward process that can be completed entirely online from the comfort of your home.
When planning for upcoming payments, it is important to factor in the processing and shipping times. Standard CIBC cheque orders typically take between 3 to 10 business days to arrive by mail. By understanding the ordering sequence and how to navigate the online banking portal, you can ensure your new cheques are printed with accurate account details and delivered to your doorstep without delay.
At a Glance: CIBC Cheque Ordering Details
| Category | Details |
|---|---|
| Delivery Time | Standard mail delivery takes 3 to 10 business days. |
| Where to Order | CIBC Online Banking portal or by calling 1-888-669-9944. |
| Fees | Varies by account type; automatically debited from your account. |
Step-by-Step Guide: How to Order CIBC Cheques Online
Follow this exact sequence of actions to request a new batch of cheques directly through the official CIBC digital portal:
- Navigate to the official CIBC website and select Sign In to access your CIBC Online Banking profile.
- Once logged in, look to the main navigation menu and select Customer Services.
- Scroll through the available service options and click on Order Cheques.
- Carefully review your displayed personal information, transit number, and account number to ensure they are up-to-date, then select Next.
- Choose your preferred cheque design and quantity from the available catalog.
- Review the final order details and total cost. If there is a fee, it will be automatically debited from your chequing account. Click Submit to finalize your order.
Pro-Tip: Efficiency Hack: Before you even click "Order Cheques," go to your profile settings and verify your mailing address. If you need to update your address during the cheque-ordering checkout, it can trigger a security review that delays printing. Updating your profile details 24 hours in advance ensures the fastest possible processing time.
Troubleshooting Common Ordering Issues
If you encounter roadblocks while trying to order your cheques online, you might be experiencing one of these common pain points:
- Multi-Factor Authentication (MFA) Delays: When accessing the Customer Services tab, you may be prompted to receive an MFA code. If the SMS text is severely delayed or failing to send, opt to receive the code via voice call to bypass cellular network text routing issues.
- Browser Errors: If the cheque design catalog fails to load or the page times out after clicking Next, you may have a corrupted browser cache. Clear your cookies and history, or open a private/incognito window, sign back in, and restart the process.
- Locked Online ID: If you panic and enter the wrong password too many times while trying to log in to order cheques urgently, your CIBC profile will lock. You will need to click the Forgot Password link and use your debit card details to reset your access, or call CIBC telephone banking directly to order your cheques over the phone.
Frequently Asked Questions
How long will it take to receive my CIBC cheques?
It generally takes between 3 and 10 business days for your new cheques to be printed and delivered to your mailing address via standard Canada Post delivery.
Can I order cheques for my CIBC account from a third-party company?
Yes, you can order CIBC-compatible cheques from trusted, CPA-compliant third-party printers in Canada. However, you will need to manually provide them with your correct transit, institution, and account numbers found on your previous cheques.
Are cheques free with a CIBC account?
The cost of cheques depends entirely on your specific account package. While premium accounts like the CIBC Smart Plus Account often include free personalized cheques, standard accounts typically charge a fee that is debited directly from your balance upon ordering.
