CIBC Safety Deposit Boxes: Sizes, Fees, and Rental Guide

Secure Storage for Your Documents and Valuables at CIBC

Olesya Krasavtseva
Fact-checked by Olesya Krasavtseva
Content Editor at Prostobank Consulting Prostobank Consulting Logo
Updated: 01.11.2026
Table of Contents

A CIBC Safety Deposit Box offers a secure, fire-resistant environment for your most important physical assets, including legal documents, family heirlooms, and precious metals. Stored within a reinforced bank vault, these boxes provide a level of security that home safes often cannot match, protecting your items from theft, loss, or natural disasters. Access is strictly controlled, ensuring that only you or your designated agents can reach the contents.

Rental fees for safety deposit boxes are billed annually and vary based on the dimensions of the unit. While CIBC provides a range of sizes from small to extra-large, availability is branch-specific, as not all banking centres are equipped with vault facilities. This guide outlines the tariff structure and the administrative requirements for securing a new rental at a CIBC Banking Centre.

Category Details
Small Box $80.00 per year
Medium Box $135.00 per year
Large Box $250.00 per year
Extra-Large Box $500.00+ per year (varies by dimensions)
Lost Key / Drilling Fee $200.00 per occurrence

How to Rent a CIBC Safety Deposit Box

Because safety deposit boxes require physical access and signature verification, the rental process must be completed in person. Follow this exact sequence to secure a box:

  • Use the CIBC Branch Locator online to find a "Full Service" banking centre near you, as smaller kiosks may not have vaults.
  • Call the branch directly or use the CIBC Mobile Banking App to book an appointment for "Account Services."
  • Bring Two Pieces of Government-Issued ID (e.g., Passport and Driver’s License) to your appointment.
  • Review and sign the Safety Deposit Box Lease Agreement provided by the advisor.
  • Pay the first year’s rent; CIBC typically deducts this automatically from your linked CIBC Smart Account or Savings Account.
  • Receive your Two Unique Keys. Note: CIBC does not keep a master copy of your specific keys for security reasons.

Pro-Tip: Before placing items in your box, place all documents in a Sealed Waterproof Bag. While bank vaults are highly secure, they are not always airtight, and this provides an extra layer of protection against humidity or accidental water exposure during fire-suppression events.

Troubleshooting Common Access Issues

Managing a physical vault box involves specific security protocols. Address these three common "pain points" to ensure continuous access:

  • Lost Keys: If you lose one or both keys, you must visit the branch immediately. For security, the bank must perform a Forced Entry (Drilling) in your presence, which incurs a $200.00 fee plus the cost of a new lock and keys.
  • Access During Branch Relocations: If your local branch is closing or undergoing renovations, CIBC will notify you via mail at least 60 days in advance. You must visit the branch to Transfer Your Contents to a new location or close the box before the vault is decommissioned.
  • Payment Delinquency: If your annual fee is not paid because of a Locked Digital ID or insufficient funds in your linked account, CIBC may restrict access to the box until the balance is settled. Ensure your Two-Step Verification is active so you can monitor your account balance and avoid late fees.

Efficiency Hack: The "Authorized Deputy" Strategy

To make the box more useful for estate planning or emergencies, appoint an Authorized Deputy at the time of rental. By bringing a trusted family member to sign the original lease agreement, they will have legal access to the box without you being present. This is significantly faster and safer than relying on a Power of Attorney, which can take several business days for the bank’s legal department to verify during an urgent situation.

Frequently Asked Questions

Are the contents of my safety deposit box insured by CIBC?

No. Contents are not insured by CIBC or the CDIC. You should contact your Home Insurance provider to add a "rider" or "floater" to your policy specifically covering items stored in a bank vault.

Who can I contact for billing questions?

For questions regarding your annual rental fee, you can call CIBC Telephone Banking at 1-800-465-2422 or visit your home branch where the box is located.

Can I store cash in my safety deposit box?

While not prohibited, it is generally discouraged because cash in a box does not earn interest and is not insured against loss. A CIBC High Interest Savings Account is a safer and more productive alternative for liquid currency.

Official Bank Information

CIBC

Support: 800-465-2422

SWIFT Code: CIBCCATT

Video Guides

Watch our expert video reviews to navigate Canadian banking with ease.

Find bank, branch or ATM

Locate the nearest financial services, interactive maps, and contact details across Canada.