Setting up recurring utility bills, gym memberships, or car loan installments is simple when you have the correct banking details. To automate these expenses, service providers will request a pre-authorized payment (PAP) form or a void cheque. This official document proves that you hold an active account with the Canadian Imperial Bank of Commerce (CIBC) and provides the exact routing numbers necessary for merchants to safely withdraw funds on a set schedule.
Instead of writing "VOID" across a physical paper cheque, CIBC allows you to instantly generate a digital, pre-filled pre-authorized payment form. You can securely download this personalized PDF document directly from the CIBC Online Banking portal or the mobile app in just a few clicks, making it incredibly easy to email or print for your service providers without visiting a branch.
At a Glance: CIBC Payment Form Details
| Category | Details |
|---|---|
| Institution Number | Always 010 for CIBC bank accounts. |
| Transit Number | A 5-digit code identifying your specific home branch. |
| Account Number | A 7-digit code uniquely identifying your personal account. |
Step-by-Step Guide: Accessing Your Form Online
Follow this exact sequence of actions to generate and download your official pre-authorized payment form through the CIBC digital portal:
- Navigate to the official CIBC website and select Sign In to access your Online Banking dashboard.
- From your main summary page, select the specific chequing or savings account you want to use for the automated payments.
- On the account details page, click on Manage my account.
- From the dropdown menu, select the option labeled Void cheque/direct deposit info.
- A preview of your banking details will appear. Click Open PDF to download, save, or print the pre-filled form.
Pro-Tip: Efficiency Hack: Once you download your pre-authorized payment PDF, save it immediately to a secure, password-protected folder on your smartphone or personal computer. Having this file saved locally prevents you from having to repeatedly log in and navigate the banking menus every time a new merchant or subscription service requests your payment details.
Troubleshooting Common Access Issues
If you encounter roadblocks while trying to retrieve your payment form online, you might be experiencing one of these common pain points:
- Multi-Factor Authentication (MFA) Delays: When logging in from an unrecognized device to print your form, CIBC will send a verification code. If the SMS text is delayed due to poor cellular reception, request the code via email or an automated voice call instead.
- Browser Errors: Because the payment form generates as a secondary PDF document, aggressive pop-up blockers can prevent the file from opening when you click Open PDF. Check your browser's address bar for a blocked pop-up notification and allow pop-ups for the CIBC website, or try clearing your cache and using an incognito window.
- Locked Online ID: Rushing to get your details to a billing department and typing your password incorrectly multiple times will lock your CIBC profile. You will need to click the Forgot password link and use your debit card to reset your credentials before you can access the form.
Frequently Asked Questions
Is a pre-authorized payment form the same as a void cheque?Yes, for all administrative intents and purposes. At CIBC, the document you download is titled "Account Information for Payroll, Direct Deposit or Pre-Authorized Payment" and functions exactly like a physical void cheque, providing the exact same routing numbers to merchants.
How do I find this form on the CIBC mobile app?Open the mobile app, select your desired account, tap on Account Info, and then select View cheque to generate and download the PDF directly to your smartphone.
