Neo Financial in Canada: Contacts & Services

Neo Financial is a leading Canadian fintech company that is reimagining the way people spend, save, and invest. Unlike traditional banks, Neo is a digital-first platform that partners with Concentra Bank and TMX Group to offer high-interest savings, innovative credit cards with instant cashback, and automated investing tools.

Customer Support & Hotlines

Neo operates primarily through its mobile app, but telephone support is available for account security and general inquiries during Mountain Time (MT).

• Official Website: https://www.neofinancial.com
• In-App Support: Available 24/7 via the Neo mobile app.

Office & Service Model

While Neo is headquartered in Calgary, Alberta, they do not operate traditional walk-in branches. Their services are managed entirely through their secure mobile app and web portal, allowing them to offer lower fees and higher interest rates to their members.

Frequently Asked Questions

• Is Neo a real bank? Neo is a technology company, not a bank. However, they partner with CDIC-member banks to ensure your deposits are protected up to $100,000.
• Where can I find a Neo ATM? Neo doesn't have its own ATMs, but you can use their card at any ATM globally, and they offer high cashback at thousands of partner retailers.