Citi Canada in Canada: Contacts & Services

Citi Canada is a subsidiary of Citigroup, a leading global bank with a history in Canada dating back over 60 years. In Canada, Citi focuses on institutional clients, providing world-class services in corporate and investment banking, cash management, and trade finance for major corporations and government entities.

Customer Support & Hotlines

Citi Canada provides dedicated service for corporate cardholders and institutional clients. Their Toronto hub manages all Canadian inquiries during Eastern Time (ET).

• Client Support (Toll-free): 1-888-834-2484
• Toronto Main Office: 416-947-5500
• Official Website: https://www.citi.com/canada

Head Office & Directions

The Canadian headquarters is located at 123 Front Street West, Suite 1900, Toronto, Ontario.

How to get there: The Citibank Tower is located directly across from Union Station. It is one of the most accessible buildings in the city via the PATH network, TTC Subway, GO Transit, and UP Express. If you are arriving from Toronto Pearson Airport, the UP Express train brings you within a 2-minute walk of the office entrance. Underground parking is available nearby at the InterContinental Hotel or Metro Toronto Convention Centre.

Security Notice

Citi Canada reminds clients that they will never ask for your CitiDirect passwords or security tokens via email. Always use the official Citi portals for secure communication and fund transfers.