Valley First - First West CU in Canada: Contacts & Services
Valley First - First West CU official information updated for 2026
HEADQUARTERS LOCATION:
MAIN OFFICE CONTACTS:
BANK DETAILS:
CATEGORY & INFO:
Overview of Valley First - First West CU
Valley First is a premier financial institution serving the Okanagan, Similkameen, and Thompson valleys. As a division of First West Credit Union, one of Canada's largest cooperatives, Valley First provides world-class personal banking, insurance, and investment advice with a deep understanding of the British Columbia interior.
Customer Support & Hotlines
Support is available via their high-capacity Member Advice Centre on Pacific Time (PT).
- Toll-free Hotline: 1-888-597-8083
- Admin Line: 1-800-567-8111
- Official Website: https://www.valleyfirst.com
Head Office & Directions
The main regional office is at 184 Main St, Penticton, British Columbia.
How to get there: Located on the historic Main Street of Penticton, just a few blocks from Okanagan Lake. It is a landmark building in the downtown core. The office is easily accessible by car with dedicated parking available for members.
Frequently Asked Questions
- What is the "Feed the Valley" program? It is a signature community initiative that has raised millions for local food banks since 2010.
- Are my deposits guaranteed? Yes, they are 100% guaranteed by the Credit Union Deposit Insurance Corporation of British Columbia (CUDIC).
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