Homequity Bank in Canada: Contacts & Services
Homequity Bank official information updated for 2026

HEADQUARTERS LOCATION:
MAIN OFFICE CONTACTS:
BANK DETAILS:
CATEGORY & INFO:
More about Homequity Bank:
Overview of Homequity Bank
HomeEquity Bank is a Schedule I Canadian bank and the only national provider exclusively focused on the 55+ demographic. They are best known as the provider of the CHIP Reverse Mortgage, helping Canadian homeowners access their home equity without having to sell their property.
Customer Support & Hotlines
Support is tailored for seniors and their financial advisors. The bank's main office operates on Eastern Time (ET).
- General Inquiries (Toll-free): 1-866-522-2447
- Toronto Local Office: 416-925-4757
- Email: [email protected]
- Official Website: https://www.chip.ca
Head Office & Directions
The bank is located in the prestigious Royal Bank Plaza, South Tower, 200 Bay Street, Suite 3500, Toronto, Ontario.
How to get there: This is one of the most accessible locations in Toronto. It is directly connected to Union Station via the PATH system. You can reach the office without going outside if you arrive by GO Train, VIA Rail, or the TTC Subway. Access by car is possible via Bay St or Front St, but parking in the building's underground garage is expensive.
Security Notice
HomeEquity Bank values your privacy. They will never ask for your mortgage account details or personal PIN through an unsolicited email. Always contact them directly through their verified phone numbers.