Copperfin Credit Union in Canada: Contacts & Services

Copperfin Credit Union is the leading and largest homegrown financial institution in Northwestern Ontario. Serving as a regional powerhouse from Kenora to Thunder Bay, Copperfin is dedicated to the principle of "local decision-making" for local growth. In 2026, they have solidified their reputation as a champion for the North, reinvesting 100% of their profits back into the communities they serve. Their mission is to provide life-improving financial advice and products that reflect the unique lifestyle of Northwestern Ontario residents, from seasonal workers to tech entrepreneurs. Copperfin is known for its agility and its ability to fund large-scale regional projects that national banks often overlook. As a member-owned cooperative, they prioritize the social and economic health of their region, supporting everything from local festivals to critical infrastructure grants. By choosing Copperfin, members ensure that their money stays in the North, driving a self-sustaining economy and building a legacy of prosperity for the entire region.

Customer Support & Hotlines

Our centralized contact center is staffed by northern experts who understand the regional economy. Operations follow Central Time (CT).

• Toll-free Hotline: 1-877-202-5722
• Kenora Direct: 807-468-9883
• Email: [email protected]
• Official Website: https://www.copperfin.ca

Head Office & Directions

The main headquarters and Kenora branch are located at 240 McClellan Ave, Kenora, Ontario.

How to get there: Located in the heart of Kenora, just minutes away from the iconic Lake of the Woods waterfront. The office is easily accessible from Highway 17 (Trans-Canada Hwy). It is a modern, professional building featuring a dedicated, large parking lot for members. The location is a central hub for Kenora residents and is convenient for those traveling from nearby lake communities. Its proximity to downtown shops and services makes it an ideal stop for daily financial needs.

Security Notice

Copperfin utilizes state-of-the-art fraud detection systems. We remind members that we will never send you a link via text asking you to "update" your personal info. Always use our secure mobile app or the copperfin.ca website for account management.

Frequently Asked Questions

• What makes Copperfin different? We are the only financial institution of our size that is entirely headquartered and managed in Northwestern Ontario, meaning every decision is made by people who live here.
• Are my deposits guaranteed? Yes, all deposits are insured by the Financial Services Regulatory Authority of Ontario (FSRA).
• Do you offer "Cottage Mortgages"? Yes, we are experts in the unique property market of Lake of the Woods and offer specialized lending for seasonal residences and cabins.
• Can I bank while traveling? Absolutely; Copperfin is part of the Exchange Network, providing surcharge-free ATM access from coast to coast.